AmeriHealth Caritas Mobile App Redesign Case Study
An ongoing collaborative mobile app redesign project completed as part of my master’s degree program alongside my cohort. The team is currently conducting stakeholder research, defining user needs, prototyping concepts, and dividing project responsibilities throughout the design process. My primary role within the project is leading the upcoming UI design and visual interface direction.
Currently
Researching and Prototyping as of May 2026
Duration
12 weeks
Tools
Figma
The Problem
The current mobile app lacks intuitive navigation, does not meet AA accessibility standards, and has low user engagement due to limited awareness, unclear functionality, and an inconsistent overall experience.
The Approach
Our cohort is analyzing user research provided by the company alongside stakeholder interviews to better understand both organizational goals and user needs while prototyping potential design solutions.
The Solution
The redesign aims to deliver a more intuitive mobile experience that meets AA accessibility standards while creating a scalable design system that can support future expansion across their digital ecosystem.
Currently in Progress: Follow the Design Evolution
This project is currently in progress as of May 2026—check back soon to learn more about where we are in our development and see how the work is evolving in real time. In the meantime, explore a completed and tested case study on using rewards and the loop method to encourage users to take a daily walk, with simple assigned activities designed to be completed during each walk.
Want to keep exploring? View my completed case study on rewards-based design and the loop method, where I explored research, prototyping, and behavior-driven engagement strategies to encourage a daily walking habit.